Product help
Tell us what you were scanning and what result surprised you.
Contact
Send a message into the swamp.
Questions about the product, billing, privacy, partnerships, or a scan that behaved strangely are all welcome. Actual mysterious bubbling is harder to troubleshoot remotely.
Billing
Include the email on the account, but never send payment card details.
Privacy
Ask about your data or request account and stored-content deletion.
Partnerships
Share the actual idea, audience, and useful next step.
info@slopswamp.com
Email is the fastest way to reach us. A useful subject line and a little context will get you a better answer than 'quick question'.
- Include screenshots when the interface is behaving badly.
- Do not include passwords, API keys, or sensitive customer content.
- For billing, include your account email and invoice reference.
- For privacy requests, email from the address attached to the account.
Response times
A small team, answering like humans
We aim to reply within two working days. Urgent outage information should include the route, time, device, and what you expected to happen.
- Support is currently provided in English.
- Working days exclude UK public holidays.
- We may ask for more detail before diagnosing technical issues.
- Security reports should use the subject line 'Security report'.
Write to the swamp
Open your email client with the right address already filled in.